Privacy Policy

At DEEN ERP, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our ERP services.

1. Compliance with Bangladesh Laws

This Privacy Policy is drafted in accordance with the Information and Communication Technology (ICT) Act, 2006and the Digital Security Act, 2018 of Bangladesh. We ensure that all personal data collected from users within Bangladesh is processed lawfully and transparently.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our platform, specifically:

• Personal Identity: Name, National ID (NID) number (if required for tax purposes).
• Contact Details: Email address, phone number, and business address.
• Business Data: Company name, trade license number, and VAT registration number (BIN).

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• To provide and maintain our ERP services ("Service Delivery").
• To process payments via local gateways (e.g., bKash, SSLCommerz).
• To comply with regulatory requirements of the National Board of Revenue (NBR).
• To send administrative information, such as updates to our terms or policies.

4. Data Sovereignty & Storage

Your data is securely stored on encrypted servers. While we may use international cloud infrastructure (such as AWS or Google Cloud), we ensure that sensitive business data critical to Bangladesh's national interest is handled in compliance with local data localization norms where applicable.

5. Sharing Your Information

We do not sell your personal information. We may share detailed information with:

• Legal Authorities: If required by law, such as a court order or request from law enforcement agencies in Bangladesh.
• Service Providers: Third-party vendors who perform services for us (e.g., SMS gateways for OTPs).

6. Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

DEEN ERP Ltd.
House: 18, Haji Billat Ali School Road
Ajampur, Uttara, Dhaka-1230